Terms & Conditions

Regulates relations between IP Grigoriev VA and the Buyer

Basic concepts

A Site visitor is a person who came to the site https://www.afourcustom.ru or https://www.afourcustom.com without the purpose of placing an Order.

The user is an individual, a visitor to the Site who accepts the terms of this Agreement and wishes to place Orders in the online store AFOUR Custom Store or in showroom

Buyer - User who placed the Order in the online store AFOUR Custom Store

afourcustom.ru - Individual businessman Grigoryev Vladimir Alekseevich

Seller - Solo businessman Grigoryev Vladimir Alekseevich

Internet store - Internet site owned by Grigoryev VA, located on the Internet at https://www.afourcustom.ru or https://www.afourcustom.com, where the Goods offered by the Seller for purchase are presented , as well as the terms of payment and delivery of the Goods to the Buyers.

Website - https://www.afourcustom.ru or https://www.afourcustom.com

The goods - clothes, accessories and other goods submitted for sale on the Site.

Order - a duly executed request of the Buyer for purchase and delivery at the address specified by the Buyer / by means of self-export of the Goods selected on the Site or in the showroom.

General Provisions

1.1. The seller carries out the sale of the Goods through the online store at https://www.afourcustom.ru or https://www.afourcustom.com

1.2. By ordering the Goods through the online store, the User agrees with the terms of sale of the Goods set out below (hereinafter referred to as the Conditions for the Sale of Goods). In the event of disagreement with this User Agreement (hereinafter - the Agreement / Public Offer), the User shall immediately cease using the service and leave the site https://www.afourcustom.ru or https://www.afourcustom.com

1.3. These Terms for the sale of goods, as well as information on the Goods submitted on the Site, are a public offer in accordance with Article 435 and paragraph 2 of Article 437 of the Civil Code of the Russian Federation.

1.4. The Agreement can be changed by the Seller unilaterally without notification to the User / Buyer. The new version of the Agreement comes into force after 10 (Ten) calendar days from the date of its publication on the Site, unless otherwise provided by the terms of this Agreement.

1.5. A public offer is recognized as accepted by the Site Visitor / Buyer from the moment of registration of the Visitor on the Site, registration by the Buyer of the Order without authorization on the Site, and also from the moment of acceptance by the Buyer of the Order by phone: +7 (812) 987 23 93

1.6. The contract of retail sale is considered concluded from the moment the Seller gives the Buyer a cash or commodity check (a check of strict accountability) or another document confirming payment for the goods.

1.7. Informing the Seller of his e-mail and phone number, the Site Visitor / User / Buyer agrees to use the specified communication facilities by the Seller, as well as by third parties engaged by him for the purpose of fulfilling obligations to the Site Visitors / Users / Buyers, for the purpose of advertising and information character containing information on discounts, upcoming and current promotions and other events of the Seller, on the transfer of the order for delivery, as well as other information directly related to the issue neniem obligations by the Buyer as part of this public offer.

1.8. In carrying out the Order, the User / Buyer agrees that the Seller can entrust the execution of the Agreement to a third party, while remaining responsible for its execution.

1.9. All rights and obligations under the Contract concluded with the User arise directly from the Seller.

1.10. As part of the Order, afourcustom.ru provides the User with information support for the Contract concluded by the User with the Seller.

1.11. Order in the online store afourcustom.ru can be issued 24 hours a day, 7 days a week, except for periods of routine maintenance or technical failures.

1.12. The return is carried out remotely via the courier company. Information on how to make a return is available on the afourcustom.ru website in the "Warranty and Returns" section.

Subject of the agreement

2.1. The subject of this Agreement is the provision of the opportunity for the User to purchase for personal, family, home and other needs not related to the performance of entrepreneurial activities, Goods presented in the catalog of the Internet store at https://www.afourcustom.ru or https: // www .afourcustom.com

2.2. This Agreement applies to all types of Goods and services presented on the Site, while such offers with description are present in the catalog of the Internet store.

registration on the site

3.1. Registration on the Site is carried out in the shopping cart section when you make a purchase (goods)

3.2. Registration on the Site is mandatory for ordering.

3.3. afourcustom.ru is not responsible for the accuracy and correctness of the information provided by the User at registration.

3.4. Communication of the User / Buyer with managers and other representatives of afourcustom.ru should be based on the principles of generally accepted morality and communication etiquette. It is strictly forbidden to use obscene words, abuse, insulting expressions, and threats and blackmail, no matter in what form and to whom they were addressed.

3.5. If the User, the Buyer, in the opinion of afourcustom.ru, behaved incorrectly when communicating with the managers of afourcustom.ru and / or committed deliberate actions against employees of the company (causing harm to health of different severity, hooliganism, insults, threats, restriction of freedom, ), Seller reserves the right to unilaterally cancel the Order of the User / Buyer. These provisions are not a manifestation of discrimination and are not aimed at infringement of rights guaranteed by the legislation of the Russian Federation to consumers, but are aimed at reducing losses afourcustom.ru from the actions of Buyers.

The goods and the order of fulfillment of purchase

4.1. In the absence of goods ordered by the Buyer in the warehouse of the Seller, the latter has the right to exclude the specified Goods from the Order / cancel the Buyer's Order by notifying the Buyer thereof by sending the relevant electronic message to the address specified by the Buyer upon registration.

4.2. In the case of cancellation of a fully or partially prepaid Order, the cost of the canceled Goods is returned by the Seller to the Buyer in the manner in which the Goods were paid.

4.3. The Buyer's order is made in accordance with the procedures specified on the site.

4.4. The buyer bears full responsibility for the provision of incorrect information, which resulted in the impossibility of the Seller's proper performance of his obligations to the buyer.

4.5. After placing the Order on the Site, the Buyer is provided with information on the estimated date of manufacture and delivery of the order by sending an electronic message to the address specified by the Buyer upon registration or by phone. The manager who serves this Order specifies the details of the Order, coordinates the client's size, address and delivery date, which depends on the availability of the ordered Goods in the Seller's warehouse, the production time in case of their absence and the time required for processing and delivery of the Order.

4.6. The expected date for the transfer of the Order to the Delivery Service of the relevant Seller is notified to the Buyer by the manager who serves the Order, by e-mail or by a test call to the Buyer.

Order delivery

5.1. Ways, as well as approximate delivery time for Goods sold by afourcustom.ru, are indicated on the Site in the section "Shipping and Payment" at https://www.afourcustom.ru/faq-ru

5.2. The territory of delivery of the Goods represented on the Site and sold by afourcustom.ru is limited to the borders of the Russian Federation.

5.3. Upon delivery, the Order shall be delivered to the Buyer or to a third party specified in the Order as the recipient (hereinafter referred to as the "Buyer" and the third party as the "Recipient"). If it is not possible to receive the Order paid for by cash payment by the above-mentioned persons, the Order may be served to a person who can provide information about the Order (the Sender's and / or Name of the Recipient) and pay the Order in full to the person delivering the Order.

5.4. In order to avoid cases of fraud, as well as to fulfill the obligations mentioned in clause 5. of this Agreement, when delivering a prepaid Order, the person delivering the Order has the right to request a document certifying the identity of the Recipient, and also specify the type and number of the document provided by the Recipient receipts to the Order. The Seller guarantees the confidentiality and protection of the Recipient's personal data (paragraph 9.3.).

5.5. The risk of accidental loss or accidental damage to the Goods passes to the Buyer from the moment of transferring the Order to him and affixing the Signature of the Order to the signature in the documents confirming the delivery of the Order. In case of failure to submit the Order, the Seller refunds to the Buyer the cost of the Order prepaid by the Buyer and in full after receiving confirmation of the loss of the Order from the Delivery Service.

5.6. The Seller's obligation to transfer the goods to the Buyer is deemed to be performed at the time of delivery of the Goods to the Recipient by the courier or receipt of the Goods by the Recipient in the postal service department or at the pre-agreed place of issue of the Order (including at the point of self-delivery).

5.7. Upon receipt of the Order in the postal service department, the Recipient, upon payment of the delivered Goods, has the right to inspect the delivered Goods and perform its opening in the presence of employees of the Post of Russia to check the Goods for compliance with the declared quantity, range and completeness of the Goods, and also to check the service life of the delivered Goods and the integrity of the package. In the event that there are claims to the delivered Goods (non-compliance, attachment of the Goods other than those indicated in the list of items, production marriages, other claims), the Employees of the Russian Post shall draw up an Act on the revealed discrepancies at the instruction of the Recipient.

5.8. In the event of the return of the Goods delivered via the Russian Post due to the existence of claims to the Goods, the Recipient shall attach the following documents to the Return containing the returned Goods: an application for a refund of money; a copy of the act on the identified inconsistencies; a copy of the payment receipt; a copy of the dispatch; return form.

5.9. When accepting the Order from the courier, the Recipient has the right to inspect the delivered Goods and check it for compliance with the declared quantity, assortment and completeness of the Goods, and also check the service life of the delivered Goods and the integrity of the package. In the absence of claims to the delivered Goods, the Recipient signs in the "Order Delivery Form" or other similar document provided by the courier and pays the Order (in the absence of a 100% prepayment). The signature in the delivery documents indicates that claims to the Goods by the Recipient have not been declared and the Seller has fully and properly fulfilled its obligation to transfer the Goods.

5.10. The time of the delivery of the couriers delivering the goods sold by afourcustom.ru to the address of the Recipient is limited to 15 minutes. The time of the location of the couriers delivering the goods sold by other Sellers may differ both in the large and in the smaller side, depending on the conditions of delivery of the Goods of the respective Seller.

5.11. The product presented on the Site, in quality and packaging corresponds to GOST and TU, which is confirmed by the relevant documents (certificates, etc.).

5.12. Track the sending of the parcel and specify the date, time and, if necessary, the route of delivery, you can contact the manager of the courier company, which communicates with the Buyer to confirm the Order.

6. Payment for goods

6.1. The price of the goods sold in the online store is indicated in rubles of the Russian Federation.

6.2. The price of the Goods is indicated on the Site. If the price of the Goods ordered by the Buyer is incorrect, the Seller informs the Buyer about it to confirm the Order at the corrected price or cancel the Order. If you can not contact the Buyer, this Order is considered to be canceled. If the Order has been paid, the Seller returns to the Buyer the amount paid for the Order in the same way as it was paid.

6.3. The price of the Goods on the Site may be changed by the Seller unilaterally. At the same time, the price for the Goods ordered by the Buyer is not subject to change. The price of the Goods can be differentiated by region.

6.4. Features of payment of the Goods with the help of bank cards:

- In accordance with the regulations of the Central Bank of the Russian Federation "On the Issue of Bank Cards and on Operations Conducted with the Use of Payment Cards" dated 24.12.2004 No. 266-P, operations on bank cards are made by the card holder or by a person authorized by him.

- Authorization for transactions on bank cards is carried out by the bank. If the bank has reason to believe that the transaction is fraudulent, then the bank has the right to refuse to carry out this operation. Fraudulent transactions with bank cards fall under Article 159 of the Criminal Code of the Russian Federation.

- In order to avoid cases of various kinds of misuse of bank cards when paying, all orders placed on the Site and prepaid by a bank card are checked by the Seller. In order to verify the identity of the owner and his eligibility for using the card, the Seller has the right to demand from the Buyer who issued such an order the presentation of an identity document.

- afourcustom.ru and other Sellers are entitled to provide discounts on the Goods and install a bonus program. Types of discounts, bonuses, procedure and conditions for charging are determined by the Sellers independently and are indicated on the Site and can be changed by the Seller unilaterally. If, in the application of the rebate / bonus, the converted cost of the Goods afourcustom.ru includes kopecks, such value of the Goods shall be rounded down to a multiple of 1 (One) ruble.

6.5. When the goods are delivered to afourcustom.ru by the Russian Post, the total value of the goods is subject to an increase in the shipping cost in the amount specified in the Delivery Section.

6.6. An order is considered incomplete if the Buyer has advised of the change in the purchase decision prior to the start of the assembly of the order in the warehouse. If the Buyer informs the Seller about this after the moment when the order is started in the warehouse, then such Order is considered rejected.

6.7. An order is considered incomplete if the Buyer has advised of the change in the purchase decision prior to the start of the assembly of the order in the warehouse. If the Buyer informs the Seller about this after the moment when the order is started in the warehouse, then such Order is considered rejected.

7. Return of goods and money

7.1. Return of the Goods sold by afourcustom.ru is carried out in accordance with the terms specified on our website in the "Warranty and Returns" section.

8. Responsibility

8.1. The Seller shall not be liable for any damage caused to the Buyer as a result of improper use of the Goods purchased in the online store.

8.2. The seller is not responsible for the content and operation of external sites.

9. Confidentiality and protection of information

9.1. Personal data of the User / Buyer is processed in accordance with the Federal Law "On Personal Data" No. 152-FZ.

9.2. When registering on the Site, the User provides the following information: Surname, Name, Patronymic, contact phone number, e-mail address, and the selected product.

9.3. By providing its personal data to the Seller, the Site Visitor / User / Buyer agrees to their processing by the Seller, including for the purpose of fulfilling the Seller's obligations to the Site Visitor / User / Buyer under this Public Offer, the Seller's promotion of goods and services, electronic and SMS surveys , monitoring the results of marketing actions, customer support, organizing the delivery of goods to customers, holding prizes drawings among Site Visitors / Users / Customers, contact Olya satisfaction of site visitors / User / Purchaser, as well as the quality of services provided by the Seller.

9.4. Personal data processing is understood as any action (operation) or set of actions (operations) performed using automation tools or without using such means with personal data, including collection, recording, systematization, accumulation, storage, updating (updating, modification) extraction, use, transfer (including transfer to third parties, without excluding transboundary transfer, if the need arose in the course of performance of obligations), depersonalization, blocking, removal, destroyed ie personal data.

9.5. The Seller has the right to send information, including advertising messages, to the User's / Buyer's e-mail and mobile phone with his consent, expressed through his actions, uniquely identifying this subscriber and allowing to establish reliably his will to receive the message. The User / Buyer has the right to refuse to receive advertising and other information without explaining the reasons for the refusal by informing afourcustom.ru of his refusal by sending the relevant application to the e-mail address of the Seller: store@afourcustom.ru

9.6. The seller has the right to use the technology "cookies". "Cookies" do not contain confidential information. The Visitor / User / Buyer hereby agrees to the collection, analysis and use of cookies, including by third parties for the purpose of generating statistics and optimizing advertising messages.

9.7. The seller receives information about the ip-address of the visitor to the Site. This information is not used to identify the visitor.

9.8. The Seller is not responsible for the information provided by the User / Buyer on the Site in a public format.

9.9. The Seller has the right to record telephone conversations with the User / Buyer. At the same time, the Seller undertakes: to prevent attempts to unauthorized access to information received during telephone conversations and / or transfer it to third parties not directly related to the execution of Orders, in accordance with cl. 16 of the Federal Law "On Information, Information Technologies and Information Protection".

10. Validity of the Public Offer

10.1. This Public Offer comes into force from the moment of its acceptance by the Site Visitor / Buyer, and is valid until the withdrawal of the acceptance of the Public Offer.

11. Additional conditions

11.1. The Seller has the right to assign or otherwise transfer his rights and obligations arising from his relations with the Buyer to third parties.

11.2. The online store and the services provided may temporarily be partially or completely inaccessible due to preventive or other work or for any other technical reasons. Technical service afourcustom.ru has the right to periodically conduct the necessary preventive or other work with the prior notification of Buyers or without it.

11.3. The relations between the User / Buyer and the Seller are governed by the provisions of the Russian legislation.

11.4. In case of questions and complaints from the User / Buyer, he has the right to address the Seller by phone or other available means.

11.5. The court's recognition of the invalidity of any provision of this Agreement shall not entail the invalidity of the remaining provisions.